Monday Morning Honors #297

Wow! 

I received lots of fantastic responses to Friday’s intro. As a group, we collect (or used to collect) many interesting things! I’m not going to list them here. I plan to save the list for another post, hopefully one that includes a chat with my mom.  I feel compelled to give her some rebuttal time, as moms took some shade in the stories of our collections!

Happy Monday!

Honor Roll

  • Karen Allen, Karen Allen Law
  • Penny Benelli, Dakin & Benelli
  • Alberto Bernabe, Law Professor, UIC Law
  • The Currency Counselors, General Counsel’s Office, Office of the State Treasurer
  • Benjamin Gould, Paul Frank + Collins
  • Robert Grundstein
  • Anthony Iarrapino, Wilschek & Iarrapino
  • Keith Kasper, McCormick Fitzpatrick Kasper & Burchard
  • Douglas Keehn, Assistant Attorney General, Medicaid Fraud & Residential Abuse Unit
  • Jeanne Kennedy, Mother of the Blogger
  • Patrick Kennedy, The First Brother, Generative AI Lead Engineer, Amazon Web Services
  • Deborah Kirchwey, Law Office of Deborah Kirchwey
  • John T. Leddy, McNeil Leddy & Sheahan
  • Jordana Levine, Marsicovetere & Levine Law Group
  • Pam Loginsky, Pierce County (WA) Prosecutors Office
  • Kevin Lumpkin, Sheehey Furlong & Behm
  • The Honorable Pam Marsh, Probate Judge, Addison County
  • Jack McCullough, Project Director, Mental Health Law Project, Vermont Legal Aid
  • Jeffrey Messina, Flynn Messina Law
  • Jim Runcie, Ouimette & Runcie
  • Joe Strain, Marsicovetere & Levine Law Group
  • Jonathan Teller-Elsberg, Staff Attorney, New Hampshire Legal Assistance
  • Jason Warfield, Jason Warfield Family Law & Mediation
  • A.J. Waskow, Senior System DevOps Engineer, Consensys
  • Thomas Wilkinson, Jr., Cozen O’Connor

ANSWERS

Question 1

A lawyer has a duty not to disclose “information relating to the representation of a client.” A comment to the confidentiality rule states that the rule applies:

  • A.  only to information covered by the attorney-client evidentiary privilege.
  • B.  only to information that, if disclosed without client consent, would be detrimental or embarrassing to the client.
  • C.   A & B.
  • D.  not only to matters communicated in confidence by the client but also to all information relating to the representation, whatever its source.  V.R.Pr.C. 1.6, Cmt. [3].

Questions 2

What does the rule say?

“A lawyer shall ____________

  • A.  abide by the client’s decisions about the means by which the client’s objectives are to be accomplished.”
  • B.  reasonably consult with the client about the means by which the client’s objectives are to be accomplished.” V.R.Pr.C. 1.4(a)(2).
  • C.  exercise reasonable judgment when choosing the means by which the client’s objectives are to be accomplished.”
  • D.  Trick question.  There is a gap in the rules that, until filled, leaves this issue unaddressed.

Question 3

The general rule is that a lawyer:

  • A.   may pay anyone for a client referral.
  • B.   may only pay for referrals made by other lawyers.
  • C.   shall not give anything of value to a person for recommending the lawyer’s services. V.R.Pr.C. 7.2(b).
  • D.   C, and there are no exceptions to the general rule.

Question 4

In addition to being subject to the rule that prohibits unreasonable fees, what do divorce lawyers and criminal defense lawyers have in common with respect to the rules governing the fees that they charge?

Contingent fees are prohibited.  V.R.Pr.C. 1.5(d)(1).

Question 5

With Rolling Stone so prominent in the intro, I did some research.  Admittedly, some very quick research. I’m not positive that I’m correct, but I believe that the issue dated June 12, 1980, was the first to feature a lawyer on the cover.  The cover story was not about the person’s work as a lawyer, but the person’s “struggle” as a candidate for national office.

Twenty-one years before appearing on the RS cover, the person graduated from the University of Virginia Law School.  The person’s first job as a lawyer was as an assistant district attorney in Suffolk County, Massachusetts.  The person didn’t work as a prosecutor for long. Two years later the person started a new job, one in which they remained until 2009.

The person was the younger sibling of two incredibly famous brothers.  Let’s call the brothers A and B. 

B was also a lawyer.  A was not.  The legal job with which B is most associated is one in which he worked as part of A’s inner circle.

I am 100% certain that every person reading this question has heard of numerous members of the person’s family, including one quite recently!

Name the person who, I think, was the first lawyer ever to appear on the cover of Rolling Stone.

Edward M. “Ted” Kennedy. Rolling Stone Issue 319 (June 12, 1980)

Get Smart: ABA provides guidance on reasonable measures to avoid acquiring potentially disqualifying information from a prospective client.

Welcome to the final installment of my mini-series on Rule 1.18 and the duties that lawyers owe to prospective clients.

Aside:  Who knew that this series would both lead me to revisit a television show from my youth AND cause a worrisome (to me) disturbance in the force?  More on each in the “PS” that follows this post.  First, let’s take care of the business portion of this installment.

Installment 1 outlines the scope of the rule and its history in Vermont.  Installment 2 addresses the nature & type of information that will disqualify the lawyer who met with the prospective client from later representing someone else in the matter.

Today, we address a third critical aspect of the rule: if the lawyer who met with the prospective client is disqualified from later representing someone else in the matter by virtue of having received information that could be “significantly harmful” to the prospective client, will that lawyer’s conflict be imputed to others in the same firm?  Stated differently, what measures can a lawyer take to ensure that, even if disqualified, the firm will not be?

The last line of Rule 1.18(c) states:

  • “If a lawyer is disqualified from representation under this paragraph, no lawyer in a firm with which that lawyer is associated may knowingly undertake or continue representation in such a matter, except as provided in paragraph (d).”

Here’s paragraph (d):

“When the lawyer has received disqualifying information as defined in paragraph (c), representation is permissible if:

  • (1) both the affected client and the prospective client have given informed consent, confirmed in writing, or;
  • (2) the lawyer who received the information took reasonable measures to avoid exposure to more disqualifying information than was reasonably necessary to determine whether to represent the prospective client; and (i) the disqualified lawyer is timely screened from any participation in the matter and is apportioned no part of the fee therefrom; and (ii) written notice is promptly given to the prospective client.”

Paragraph(d)(1) is self-explanatory.  So, on to paragraph (d)(2).  What does it mean?

The first sentence in Comment [4] provides a bit of guidance:

  • “In order to avoid acquiring disqualifying information from a prospective client, a lawyer considering whether or not to undertake a new matter should limit the initial interview to only such information as reasonably appears necessary for that purpose.”

In Formal Opinion 492, the ABA Standing Committee on Ethics and Professional Responsibility suggested that “to avoid receiving ‘significantly harmful information’ from a prospective client, lawyers should warn prospective clients against disclosing detailed information.” Then, after citing to Comment [4], the Committee noted:

  • “This caution, however, is not intended to discourage lawyers from engaging in a thorough discussion with prospective clients in order to ascertain whether the lawyer wants to take on the representation. It is simply a reminder that the more information learned in a consultation, the more likely that the lawyer may be precluded from representing other parties in a substantially related matter.”

The Committee issued FO 492 in 2020.  Last month, the Committee followed up with Formal Opinion 510: Avoiding the Imputation of a Conflict of Interest When a Law Firm is Adverse to One of its Lawyer’s Prospective Clients. Per its summary, FO Opinion 510 “addresses the ‘reasonable measures’ necessary to avoid the imputation of conflicts of interest under Rule 1.18.”

Before getting to “reasonable measures,” FO 510 does a nice job directing us to the final phrase of Rule 1.18(d)(2), reminding us that what must be avoided to avoid imputed disqualification is exposure to information beyond what “was reasonably necessary to determine whether to represent the prospective client.”  The opinion advises that determining whether to represent the client likely includes acquiring sufficient information to determine: 

  • Whether a conflict exists;
  • Whether the lawyer is competent to handle the type of matter;
  • Whether the client intends to use the lawyer’s services to commit a fraud;
  • Whether the lawyer has enough time to do the work in a competent & diligent fashion; and,
  • The range of potential fees & expenses.

In other words, acquiring information necessary to answer these questions won’t serve to disqualify the lawyer or firm down the road. 

Then, the opinion gives an example of what is NOT necessary to determine whether to represent the prospective client.

  • “Certain purposes for learning disqualifying information would be unrelated to the lawyer’s determination ‘whether to represent the prospective client.’ For example, a lawyer might elicit detailed information about the matter so the lawyer could persuade the prospective client to retain the lawyer. Details about the prospective client’s litigation or transaction might enable the lawyer to impress the prospective client by offering strategic insight into how to conduct the representation or by relating the matter to the lawyer’s past experience. It is generally permissible for lawyers to promote themselves in this manner (although they must avoid giving incompetent advice or making false statements to the prospective client). However, a legitimate factual inquiry toward this end would not relate to the lawyer’s determination ‘whether to represent the prospective client.’ Rather, the inquiry would relate to the prospective client’s decision whether to retain the lawyer.”

In other words, be careful how much you try to sell yourself – you just might cause the prospective client to provide enough information to disqualify you and your firm from representing someone else in the matter.

Next, FO 510 acknowledges that before agreeing to undertake representation, lawyers typically want to be sure that the client’s claim isn’t frivolous. While recognizing the value such an inquiry, the opinion cautions that not all steps taken “to serve a legitimate purpose . . . [are] necessary to serve that purpose.” In other words, a “lawyer ordinarily – but not necessarily in every instance – can ascertain after modest inquiry whether a proposed lawsuit would likely be frivolous.” 

Rather, FO 510 suggests that lawyers use Rule 1.16(a)(1) as a guide.  It’s the rule that requires lawyers to decline representation if “the representation will result in violation of the rules of professional conduct or other law.” On this point, the Committee advises “[s]uch inquiry is not just permissible, but ‘reasonably necessary to determine whether to represent the prospective client.’”[1]

From there, FO 510 turns to the question of “what constitute ‘reasonable measures’ to limit exposure to more than information was reasonably necessary,” a question “on which there is limited guidance in prior opinions.”  The Committee provides an answer. 

While information will certainly be exchanged in an initial consultation, a “free-flowing conversation is unlikely to involve reasonable measures to limit the information being provided.” Rather, the “‘reasonable measures’ standard means that lawyers must exercise discretion throughout the initial communication.”  Lawyers who fail to place limits on both the information that they seek and the information that they receive, “fall short of [the] standard.” As FO 510 notes, one reasonable measure is a reminder or warning

  • “that the lawyer has not yet agreed to take on the matter and that information should be limited only to what is necessary for the lawyer and client to determine whether to move forward with an engagement.”

Finally, it is NOT an ethical violation to receive too much information during the initial consultation. Might the lawyer and firm be disqualified from a future representation for doing so? Yes. However, as FO 510 makes clear, receiving information that might be “significantly harmful” to the prospective client is not misconduct.

As always, let’s be careful out there.


[1] The Committee immediately follows with this guidance: “Once a lawyer has sufficient information to decide whether to represent the prospective client, further inquiry may be permissible, but it will no longer be ‘necessary.’ That means once a lawyer has decided there is any basis on which the lawyer would or must decline the representation, stopping inquiry on all subjects would place the lawyer in the best position to avoid potential imputation of a conflict to other lawyers in their firm. See Comment [4] to Rule 1.18.”

Post-Script

As a kid, I loved Get Smart. I couldn’t enough of Maxwell Smart, Agent 99, and their high stakes capers that characterized the eternal struggle between CONTROL & KAOS.  

In response to Installment 2 of the prospective client series, a reader commented that one of the recommendations “calls to mind images of Maxwell Smart and The Chief in the Cone of Silence.” For those who don’t know, the Cone of Silence is where Control’s leader, The Chief, discussed the most sensitive matters with his agents.  The reader’s comment led me to reply with this clip, a scene that shows the sophistication of the Cone of Silence. The relevant dialogue begins around the 0:50 mark.

Shortly after I posted my reply, another reader texted me this clip. I’d completely forgotten about the episode, one in which Congressional cuts to CONTROL’S budget resulted in CONTROL leasing the Cone of Silence to the CIA, an arrangement that left CONTROL with nothing but the Closet of Silence.

The trip down memory lane made me wonder if any of the actors were still alive. The first I Googled was Agent 99.  Literally. I couldn’t remember the name of the actress who played Agent 99, so I Googled “Agent 99.”  Turns out, the actress is Barbara Feldon.  And here’s where I experienced a disturbance in the force.

When I went to Barbara Feldon’s Wikipedia page, I was startled to discover that she’d died TODAY.  What are the odds?!?! I immediately searched the news for accounts of her passing.  

Would you believe that I found exactly . . . NONE?

How could that be?

Surely someone would note such an icon’s passing.

So, I looked again at Wikipedia to confirm what I’d seen. Mysteriously, and as you can see for yourself here, Wikipedia no longer lists Barbara Feldon as having died on April 4, 2024.  Indeed, I have no reason to believe that she is anything other than very much alive. Fortunately, I took a screenshot of the entry that listed her as having passed today. Here it is:

I don’t know who conspired me to try to fool me with the old “fake Wiki entry” trick. 

All I can say is that whoever you are, you missed me by that much.

Disclosure in the criminal case related to the shooting on the set of Rust highlights a risk of texting clients.

Two posts in one day? Like Blackbeard in Pirates of the Caribbean: On Stranger Tides, I find myself in a bewilderment!

Anyhow, this afternoon’s post is meant to highlight the duty of competence and one of the risks of texting clients. It’s not an issue I recall addressing, whether on this blog, at a CLE, or in response to an ethics inquiry.  In addition, the story includes other aspects of legal ethics & professional responsibility, including multiple, and dueling, allegations of misconduct.

Perhaps befitting for a blog that has made no secret of its love of all things in the Breaking Bad/Better Call Saul universe[1], the story comes from New Mexico.  The ABA Journal covered it here, Law360 here and here, and Variety here and here.

Hannah Gutierrez-Reed (HGR) was an armorer on the set of the movie Rust.[2]  HGR is charged with involuntary manslaughter (and evidence tampering) in the on-set shooting death of Halyna Hutchins. Yes, the shooting is the same one in which Alec Baldwin was involved.  HGR is alleged to have negligently loaded the gun with a real bullet instead of a blank.

In December 2021, HGR and her attorney signed an agreement consenting to the search of HGR’s cell phone. The “Consent to Search Authorization” authorized the Santa Fe Sheriff’s Office to download any information deemed to be of “evidentiary value” and put HGR on notice that any information seized might be used as evidence against her.  Notably, the form included space for HGR and her attorney to limit the scope of the search.  They did not do so.

Seth Kenney works for the company that provided the “blanks” to be used on Rust.  HGR filed a civil suit blaming Kenney’s company for supplying the wrong ammunition. In turn, Kenney filed a public records request seeking information related to the case. The State of New Mexico’s response included production of a forensics report that detailed for prosecutors the contents of HGR’s cell phone. The State produced the report before realizing that it included text messages in which HGR and her lawyer discussed their defense strategy.[3] [4]

Kenney also happens to be a witness for the prosecution in the criminal case.  Therefore, last month, HGR’s attorney filed this motion in which he argued that “sharing attorney client work product with a material witness adverse to Ms. Gutierrez-Reed is unprecedented, and a serious, irreversible violation of Ms. Gutierrez-Reed’s right to counsel.”  The motion asked the court to dismiss the criminal charges or, alternatively, to suppress use of the text messages and to recuse the prosecutors who had disclosed the attorney-client communications to a witness.

The prosecution’s response is here. The introduction states that:

  • “[HGR] asserts that serious misconduct was afoot causing these disclosures, and the State agrees the disclosures were the result of serious misconduct with one difference: the State believes, and can prove, the misconduct is attributable to one person, and that person is the defendant’s own counsel. Because these disclosures were the direct result of cavalier legal representation by the defendant’s counsel, a dismissal of the charges and all other relief requested by defendant is unwarranted, and the defendant’s motion should be denied.”

After a hearing that took place yesterday, the court denied the defense motion.  According to Law360, the judge stated: “To reiterate, if you consent to a search, anything of evidentiary value seized in the course of the search can and may be introduced as evidence.”

Law360 went on to note that the case “raises questions about whether attorneys should text with clients and serves as a cautionary tale for prosecutors and the defense on the importance of protecting privileged communications.” Moreover, here’s excerpt from the ABA Journal’s post:

“Law360 discussed the case with Peter Joy, a professor at the Washington University School of Law in St. Louis.

Joy said ethics rules don’t prohibit lawyers from texting clients, but lawyers are expected to take reasonable measures to protect confidential information. He thinks that attorneys should avoid texting privileged or sensitive information because of the potential for disclosure.

‘This is a cautionary tale about what not to do when communicating with a client,’ Joy told Law360.”

Criminal defense lawyer John W. Day of Santa Fe, New Mexico, told Law360 that it’s best to use ‘old-school stuff’ when communicating with clients, meaning talking in person or on the phone.’”

I should probably stop here. And, to the extent this post is designed to highlight a risk of texting clients, I will.[5] However, the case fascinates me, and I want to share two additional observations. Feel free to stop reading, as I’ve finished making my point about the risks associated with texting clients.

My first “bonus” observation relates to the duty of competence. The prosecution’s response to the defense motion stressed that HGR’s attorney had not limited the scope of the search despite the fact that the “Consent to Search Authorization” included space to do so. In making this point, the prosecution contrasted HGR’s attorney’s conduct with that of the lawyers representing co-defendant Alec Baldwin. The prosecutors argued that:

  • “Defendant’s contention in her motion that ‘any reasonable person looking at this form would not draw the conclusion that discussions regarding the limits of the search would be thrown out or ignored’ (MTD p. 3) is preposterous particularly coming from an experienced attorney.”

A footnote accompanied the sentence.  It’s footnote 3 and it reads:

  • “Then co-defendant Alexander Rae Baldwin’s counsel also agreed to a forensic download of Mr. Baldwin’s phone, but took care to detail in writing all limitations on the consent to search. The State welcomed this attention to detail and abided by the terms of the written limitation. The State provides this information to the Court to dispute Ms. Gutierrez’s claims that the consent form was somehow misleading by not being readily apparent to attorneys that outside promises would not be honored. Counsel for Mr. Baldwin understood that any promises made outside the consent to search form needed to be in writing and signed by both parties. They did not rely on hastily and vaguely written text messages or oral communications to preserve the attorney-client privilege. Instead, they specifically required the State to affirm in writing that any attorney-client text messages existing on Mr. Baldwin’s phone would be exempt from any search, filter, and report. The State would have accepted a similar written agreement from Ms. Gutierrez, but the consent to search was given without limitation, and the State acted reasonably in accordance with the scope of the authorization granted by Ms. Gutierrez and her attorney.”

I don’t think I’ve ever seen an attempt to use one lawyer’s competence to demonstrate another’s incompetence.

My second “bonus” observation is that this is not the first time that allegations of attorney misconduct have surfaced in the case.  Yesterday, the Hollywood Reporter posted an in-depth and, to me, fascinating look into HGR, the shooting, and the criminal charges. The feature reports that:

  • “The Santa Fe County District Attorney’s Office has made a series of high-profile blunders on Rust. At the top of the list are waiting 15 months to bring a case; downgrading charges against Baldwin, who was incorrectly charged under a version of a state firearm law that wasn’t in place at the time of the shooting; and prematurely indicting Baldwin, only to have to dismiss and refile charges against him less than a year later. Andrea Reeb, the special prosecutor named to the case, stepped down after her appointment was challenged due to a potential conflict of interest. A former district attorney who was a Republican candidate for the state’s House of Representatives, Reeb emailed Santa Fe County District Attorney Mary Carmack-Altwies suggesting that publicizing her participation in the case “might help in my campaign lol,” according to emails acquired by The New York Times in response to a request under the state’s Inspection of Public Records Act. Carmack-Altwies subsequently bowed out alongside Reeb.”

It goes on:

  • “‘When you start to add all these things up, it paints a picture that they don’t know what they’re doing,’ says Joshua Ritter, a former prosecutor with the Los Angeles District Attorney’s Office.”

Yikes!

I guess I’m done.  If you made it this far, thanks for sticking with a post that likely got away from me.

As always, and whether texting clients or simply practicing law, let’s be careful there.


[1] Even Jeopardy got in the act this week. From Tuesday’s category “Rh Factor:”

[2] If you don’t know what an armorer is, welcome to my club.  In this 2021 report from NBC News, an armorer who worked on Django Unchained and other movies explained that “ ‘[t]he armorer is responsible for all firearms and blank ammunition on set, and weapons should always be under the tight chain-of-custody of that person.’” 

[3] Upon realizing that the report included attorney-client communications, the prosecutor’s office stopped reading the report, notified HGR’s attorney, deleted the report from its servers and email accounts, and had Kenney do the same.

[4] I had no idea that information in a state prosecutor’s file in an active prosecution was subject to a public records request.

[5] The risk isn’t limited to criminal cases.  On pages 9-10 of their response to the motion to dismiss, the New Mexico prosecutors cite to a civil case in which the District Court for the Norther District of Florida concluded that the plaintiff had waived the attorney-client privilege by turning over to the defendant a cell phone that included attorney-client communications.

Responding to a client’s negative online criticism? Think twice.

Today’s topic is one Vermont lawyers and firms are confronting with increasing regularity: whether and how to respond to a negative online review.  My standard guidance on the issue frustrates lawyers. My approach is both conservative – better safe than sorry – and based on the vast majority of the advisory opinions that have addressed the issue to date.

I last blogged about the intersection of the duty of confidentiality and negative online reviews here.  The post followed the release of ABA Formal Advisory Opinion 496: Responding to Online Criticism. Echoing the ABA’s Standing Committee on Ethics & Professional Responsibility, I wrote that “when considering if or how to respond to a negative review, a lawyer should be as careful as Elmer Fudd was quiet when hunting rabbits: very, very.”[1]

Lawyers often ask “Mike, why do I have to be so careful? The client waived the privilege by posting the comment.”

Again, be very, very careful.

The duty of confidentiality encompasses more than just privileged communications. Unless an exception is met, V.R.Pr.C. 1.6 prohibits disclosure of ” information relating to the representation.” This includes all information, no matter the source.[2]  And, speaking of exceptions, “my client posted online” is NOT one of them.

It’s not just me.

Stacie Rosenzweig practices law in Wisconsin, focusing on representing lawyers and other professionals.  Stacie’s blog Ethicking is a fantastic resource.  In August, Stacie posted It’s Better to Remain Silent and be Thought a [Bad Lawyer] Than to Speak Online and Remove All Doubt. The post addresses Wisconsin State Bar Opinion EF-03-21: Responding to Online Criticism.  Referring to the counter-intuitive conclusion that a lawyer owes a continuing duty of confidentiality to a client who posts public criticism, Stacie wrote “[that is not] how normal human behavior works. But it is what it is and I’m not going to recommend anyone try to become my test case.”

I agree.  I understand the argument that the client has waived confidentiality by posting publicly.  But you don’t want to be the test case.

I suggest reading the Wisconsin opinion.  Whether or not you agree with the rule, the opinion does an excellent job outlining its parameters. In particular, it provides a cogent explanation of why a negative online review does not fit within the so-called “self-defense” exception that allows lawyers to disclose otherwise confidential information to respond to a “controversy” between the lawyer and client.  In addition, the opinion concludes with this practical guidance:

“ABA Formal Ethics Opinion 496 makes several suggestions as to what a lawyer may do. The lawyer may ask the website or search engine to remove the post. The lawyer may contact the person who posted the criticism and seek to resolve the issue outside public view, including by asking the person to seek to remove or correct the post. The lawyer may also choose to simply ignore the criticism, understanding that most online postings lose their relevance quickly. In addition, experience teaches that one response can result in others, which may only make the parties’ positions more intractable and the dispute more visible. 

If the lawyer believes a response is necessary, the committee suggests the following:

‘I do not believe the [post/comments] are fair or accurate. Professional obligations prevent me from commenting further.’

If the criticism is from a person who is not nor has ever been a client of the lawyer, the lawyer may note that fact.”

You should also keep Stacie’s guidance in mind:  

  • “Still, it many cases it may not be necessary or prudent to respond even with the new suggested language, so as to not draw unwanted attention to a comment that would otherwise disappear into the ether.”

As always, let’s be careful out there. 


[1] The ABA Standing Committee suggested an approach more practical that my Loony Tunes approach.  According to Formal Opinion 496, “As a best practice, lawyers should consider not responding to a negative post or review, because doing so may draw more attention to it and invite further response from an already unhappy critic. Lawyers may request that the website or search engine host remove the information. Lawyers who choose to respond online must not disclose information that relates to a client matter, or that could reasonably lead to the discovery of confidential information by another, in the response. Lawyers may post an invitation to contact the lawyer privately to resolve the matter. Another permissible online response would be to indicate that professional considerations preclude a response.”

[2] See, V.R.Pr.C. 1.6, Comment [3].

RELATED MATERIAL

 My Blog Posts

ABA Issues Guidance on Responding to Online Criticism

Negative Online Review? How Not to Respond

Negative Online Review? Restrain Yourself!

Other Blog Posts

It’s Better to Remain Silent and be Thought a “Bad Lawyer” Than To Speak Online And Remove All Doubt Stacie Rosenzweig, Ethicking

ABA Journal, How to ethically respond to negative reviews from clientsCynthia Sharp (friend of this blog)

Responding to Negative Online Reviews, Catherine Reach, North Carolina Bar Association Center for Practice Management

Advisory Opinions

Wisconsin State Bar Opinion EF-03-21: Responding to Online Criticism

North Carolina State Bar, Proposed Opinion 2020-1

New York State Bar Association Ethics Opinion 1032

Pennsylvania Bar Association Formal Opinion 2014-200

The Bar Association of San Francisco, Ethics Opinion 2014-1

Los Angeles County Bar Association Ethics Opinion 525