Tech competence is an ever present theme on this blog. Regular readers know the refrain: “competence includes tech competence.”
The duty includes acting competently to protect the confidentiality of electronic communications. I’ve blogged twice on e-mail encryption:
At seminars, including this morning’s for the VBA’s Basic Skills Program, I’ve stated my opinion that lawyers should at least consider client portals. Thus, it was with great joy that I stumbled upon this post in the ABA Journal:
Give it a read. It’s a good intro to portals and other alternatives to e-mail.
Finally, don’t forget that it’s often the simple things that result in the accidental or inadvertent disclosure of client confidences. For instance, not disabling auto-complete, or, exposing a client to the perils of an unintentional “reply-all.”